We want you to be happy with your purchase. If for any reason you are unhappy, please contact us.
- Returns will be accepted only if the return is sent within 7 business days of the delivery confirmation date.
- We aim to process all returns within a few days of receipt. Refunds are issued after returned items have been received, inspected, and processed.
- There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
- All packages are to be fully insured. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
- We will provide you with special return instructions.
- You can contact us via the contacts page or via email support@sulalat.com or via Whatsapp 966564400407 or visit us at our location in Riyadh, Rabwah, exit 13.