Buy 4 or more 250g bags of coffee, get 15% discount on each

FAQs

What types of coffee and beverages does Sulalat provide?

We offer a wide variety of wholesale coffee beans and signature blends, ranging from single-origin coffees to exclusive global auction lots. We have also recently expanded our lineup to include Salvi artisanal gelato, Sanmar artisanal chocolate, and a curated selection of specialty teas from Tea Makers of London.

What kind of equipment and brewing tools do you offer?

We supply the latest commercial equipment from industry-leading brands like La Marzocco, Compak, and Marco, tailored specifically for cafes. For the retail side, we offer popular home brewing gear from Chemex, AeroPress, Baratza, Acaia, and Timemore, alongside a complete range of filters and essential wholesale barista supplies.

What after-sales and technical support do you provide?

We are deeply committed to supporting our partners. Our dedicated Quality Control (QC) team provides you with the latest recipes and intensive training. Additionally, our specialized maintenance crew and dedicated sales representatives act as your partners in success, ensuring your business runs smoothly and continues to excel.

What is your warranty policy, and do you offer maintenance?

All electrical and electronic components are covered by a comprehensive 2-year warranty. We also maintain a specialized, on-call maintenance team ready to provide the technical support needed to keep your equipment running at peak efficiency.

How can I contact the sales team?

We welcome you to visit our Riyadh showroom for direct wholesale purchases. You can also reach our specialized sales team through the following channels:
• WhatsApp: +966 53 355 9914
• Email: sales@sulalat.com

How do shipping and delivery work?

Our sales team is always happy to answer any logistics-related questions. Please note that delivery times and costs vary depending on your geographic location.

What is the minimum order quantity for wholesale coffee?

Our wholesale minimum order quantity is 10 kilograms.

Do you offer international shipping?

Yes, we proudly offer integrated logistics solutions and ship our products to clients outside of Saudi Arabia.

Does Sulalat offer customized services for corporate clients and hotels?

Absolutely. We specialize in providing hotels and corporations with complete, end-to-end solutions, covering everything from coffee beans and equipment to professional consulting.

Can I request samples before making a purchase?

Yes, we provide targeted samples to serious prospective clients so you can select the perfect coffee profile for your business needs.

Do you provide barista training for cafe staff?

Yes! As part of our partnership, we offer intensive training courses that cover essential barista skills, ensuring your team serves the highest quality beverages to your customers.

Do you offer equipment installation and setup?

Yes. Our team will install the equipment on-site, run all necessary operational tests, and train your staff on safe and effective usage.

What payment methods do you accept for wholesale orders?

We currently accept payments via bank transfer.

Do you offer bulk discounts?

We use a flexible pricing model tailored to your monthly consumption. Highly competitive, custom rates are available for large-volume orders.

How do I track my shipment?

Once your order leaves our warehouse, you will receive a tracking number via email or SMS, allowing you to monitor your delivery status through our logistics partners.

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